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You are prohibited from using or uploading content you accessed through this website into external applications, bots, software, or websites, including those using artificial intelligence technologies and infrastructure, including deep learning, machine learning and large language models and generative AI.
AUA Technology Guide
Welcome!
We encourage you to make use of this guide to help address some of the most commonly encountered technology questions and issues you may experience.
If you are unable to find the information you need or require further assistance, please feel free to submit a ticket or reach out to the Help Desk. We are here to provide support!
Help Desk – Zendesk: https://auanet.zendesk.com/
Help Desk Email: helpdesk@AUAnet.org
Help Desk #: Ext. 3915 or 410-689-3915
Cybersecurity Awareness Tips and Resources
October is Cybersecurity Awareness Month, and we are proud to join this international initiative to keep our people, data and systems safer online. The campaign reminds us that simple actions can make a big difference. Together, we can help protect against online threats and protect the systems we rely on every day, including critical infrastructure.
Restricted Intelligence Season 7
Restricted Intelligence Season 7: Ep 01 - Not So Smart (Virtual Assistants) 5 min
Restricted Intelligence Season 7: Ep 02 - Blowing It (BEC/Wire Transfer Fraud) 4min
Restricted Intelligence Season 7: Ep 03 - On The Beat (Physical Security) 3 min
Restricted Intelligence Season 7: Ep 04 - Bear The Consequences (Software Updates) 4 min
Restricted Intelligence Season 7: Ep 05 - I Am Spartacus (Freeware) 5 min